Afrocarebycynthia – Privacy Policy
Last Updated: 01.07.2025
1. Who We Are
Welcome to Afrocarebycynthia, operated by Cynthia Osarumwense in Essen, Germany. Our platform offers online courses, digital downloads, hair care content, and virtual consulting services. Your privacy is important to us, and we are committed to protecting your personal data.
2. What Personal Data We Collect
We may collect and process the following:
- Name, email, and contact details (via forms, registrations)
- Payment information (via secure third-party services like PayPal, Stripe, or Fiverr)
- Course activity and progress
- Feedback or testimonials
- Messages or inquiries sent to us
3. Why We Collect This Data
- To deliver your chosen online course or service
- To send you updates or course materials
- To respond to questions or support requests
- For analytics and platform improvement
- To issue refunds, if applicable
4. How Your Data Is Stored & Protected
- Your data is stored on secure platforms (e.g., WordPress, Fiverr, Stripe)
- We use SSL encryption and access control
- We never sell or trade your data
5. Cookies & Analytics
We may use cookies for:
- Improving user experience
- Site traffic and interaction analytics
- Google Analytics, Meta Pixel, or similar tools (if used)
You can control or block cookies in your browser settings.
To exercise your rights, please contact us at:
Email: Infovickishop@gmail.com
6. Email Communication
By signing up, you agree to get essential course or order-related emails. You can unsubscribe at any time from marketing emails.
- Cookies & Analytics
Our website may use cookies to track site usage, improve user experience, and measure marketing performance. You can manage cookies in your browser settings.
7. Delivery & Returns
Digital Products (Courses, Infographics, PDFs):
- Delivery: Instant access or download upon payment
- Return: Non-refundable due to digital nature, unless product is defective or undelivered
Physical Products (if any):
- Delivery: Within 3–10 business days in Germany or internationally via selected couriers
- Returns: Accepted within 14 days if unused and in original condition. Buyer pays return shipping.
- Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
9. Your Rights (GDPR)
If you’re based in the EU, you have rights to:
- Access your data
- Correct or delete it
- Withdraw consent at any time
- File a complaint with your local data authority
To exercise these rights, email us at infovickishop@gmail.com.
10. Contact
If you have questions about this privacy policy, contact:
Cynthia Osarumwense
Afrocarebycynthia
Raffelberger Str. 29, 45145 Essen, Germany
Email: infovickishop@gmail.com
Phone: +49 1726553767
